This policy has been updated on July 25, 2023 to reflect DEV IT’s continued efforts in striving to provide best-in-class privacy and data protection. The section ‘Information Security, Accuracy and Retention’ has been updated to make available to you an overview of the technical and organizational measures (“TOMs”) implemented by DEV IT. Moreover, as indicated by the TOMs, DEV IT now maintains a formal privacy and data information and classification system that achieved formal certification as defined in ISO 27001 for its delivery centers.
At DEV IT our commitment to privacy goes beyond the minimum legal and regulatory requirements. We strive for best-in-class data protection and privacy management, which requires a sound data privacy governance structure and an effective data privacy compliance and best practices program to ensure DEV IT meets ever-changing and increasingly complex regulatory standards and all contractually agreed privacy obligations.
DEV IT is adequately resourced and appropriately organized to ensure the policies and compliance processes, technology and physical controls and security we rely upon to govern the collection, use, storage and transfer of personal data all over the world meets statutory and regulatory requirements. Therefore, DEV IT's approach is to coordinate the contribution of several corporate disciplines - including ethics and compliance, legal, human resources, and information and physical security - to achieve our "best in class" data protection and privacy management objectives.
-
Scope
This Privacy Statement applies to all DEV IT-owned websites, domains, and services and those of our wholly owned subsidiaries ("DEV IT sites or services"), except that a privacy policy or statement specific to a particular DEV IT service or program may supersede or supplement this Privacy Statement. Personal information concerning DEV IT and its customers, including outsourcing and other services clients, business partners, employees, former employees, and applicants for employment (“covered individuals”) collected and processed offline is also governed by this Privacy Statement except where the contract with a covered individual defines different requirements which will take precedence over this Privacy Statement.
-
Collection of Personal Information
Personal information is any information that personally identifies an individual or from which an individual could be identified. This may include a name, address, telephone number, email address and other private personal attributes.
DEV IT collects, uses, stores and transfers (collectively “processes”) personal information to manage its relationship with its customers, employees, business partners and other third parties (“covered individuals”) and better serve covered individuals by personalizing their experience and interaction with DEV IT. Such processing is done in compliance with applicable laws, including appropriate notice and consent, along with required filings with data protection authorities, where required.
DEV IT may collect and process personal information through a variety of means, including, as examples, access to DEV IT sites or services, or other ordering channels, employment processes, during conversations or correspondence with DEV IT representatives, through purchase of goods or services or in the course of an online application.
-
Use of Personal Information
Fulfilling your Transaction Request If we receive any requests related to, for example, a product or service, a callback, or specific marketing materials, we will use your personal information to fulfill your request. In this context, we may share information with others, for instance, DEV IT's group companies and business partners, involved in fulfillment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes subject to applicable laws and regulations.
Personalizing your Experience on our Web Sites We may use information we collect about you to provide you with a personalized experience on our Web sites, such as providing you with content in which you may be interested and making navigation on our sites easier.
Providing Support We may use your personal information to support DEV IT products or services you have purchased from us, including technical support, where we may sometimes have incidental access to data that you have provided to us or data that is located on your system. This data may contain information about you, your organization’s employees, customers, partners, or suppliers (collectively “customer data”). This Privacy Statement does not apply to our access to or handling of your customer data; the conditions regarding the handling and processing of your customer data is covered by the applicable terms of use or other agreements between you and DEV IT and its group companies.
Marketing The information you provide to DEV IT, as well as the information we have lawfully collected about you indirectly, may be used by DEV IT for marketing purposes. We will offer you the opportunity to opt-in to DEV IT using your information in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive.
Some of our offerings may be co-branded, that is sponsored by both DEV IT and third parties, such as DEV IT Alliance Partners. If you sign up for these offerings, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarize yourself with their privacy policies to gain an understanding of the manner in which they will handle information about you. If you would like to review, rectify or request deletion of any Personal Information we have about you, you can submit a request by filling the contact form.
Recruitment In connection with a job application or inquiry, whether advertised on a DEV IT Web site or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout DEV IT and its group companies in order to address your inquiry or consider you for employment purposes.
Monitoring or Recording of Calls, Chats and Other Interactions Certain online transactions may involve you calling us or us calling you. They may also involve online chats. Please be aware that it is DEV IT's general practice to monitor and in some cases record such interactions for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.
Mobile Applications and Use of Information in the Social Computing Environment DEV IT makes available mobile applications for download from various mobile application marketplaces. DEV IT also provides social computing tools on some of its websites to enable collaboration among members who have registered to use them. These include forums, wikis, blogs and other social media platforms.
When downloading and using these applications or registering to use these social computing tools, you may be asked to provide certain personal information. These applications and tools may also include supplemental privacy statements with specific information about collection and handling practices. We encourage you to read those supplemental statements to understand how the tools and applications may process your data.
Any other content you post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms or applications, is not subject to this Privacy Statement. Rather, such content is subject to the terms of use of those applications or platforms, and any additional guidelines and privacy information provided in relation to their use, as well as the process by which you can remove your content from such tools. You should be aware that the content you post on any such social computing platforms may be made broadly available to others inside and outside DEV IT.
Protect the Rights and Property We may also use or share your information to protect the rights or property of DEV IT, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, law enforcement or legal process.
-
Sharing of Personal Data
DEV IT will not sell, rent or lease your personal information to others.
As a global organization with business processes, management structures and technical systems that cross borders, DEV IT may share information about you within DEV IT and transfer it to countries in the world where we do business in connection with the uses identified above and in accordance with this Privacy Statement. Our Privacy Statement and our internal policies and practices are designed to provide a globally consistent level of protection for personal information all over the world. Even in countries whose laws provide for less protection for your information, DEV IT will still handle and protect your information in the manner described in this Privacy Statement.
DEV IT retains service providers, suppliers, and other alliance partners located in various countries to manage or support its business operations, provide professional services, deliver customer services and solutions, and otherwise process information on DEV IT behalf. It is DEV IT's practice to require such service providers, suppliers and alliance partners to handle personal data and other confidential information in a manner consistent with DEV IT's policies.
Circumstances may arise where, whether for strategic or other business reasons, DEV IT decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is DEV IT’s practice to seek appropriate protection for information in these types of transactions.
Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, law enforcement or legal process. We may also share your information to protect the rights or property of DEV IT, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.
-
Choices and Privacy Preferences
Registration is not required to gain access to DEV IT websites. However, if you choose to receive certain services, specific material and information your subscription is required on certain DEV IT websites.
In this regard, DEV IT may collect personal information from you including your name, phone number, email address, or other information you choose to provide at various times, for example, when you complete an online form or request a download.
You can make or change your choices about receiving either subscription or general communications at the data collection point, within your account preference settings or by using other methods, which are listed in this Privacy Statement. You may opt-out at any time using the links at the bottom of any email.
Please note, this option does not apply to communications primarily for the purpose of administering business relationships, including contracts, support, or other administrative and transactional notices where the primary purpose of these communications is not promotional in nature.
-
Information Security, Accuracy and Retention
Security is a high priority for DEV IT and to protect the personal data and other confidential information and maintain its accuracy and integrity we have implemented appropriate administrative, technical and physical safeguards to prevent unauthorized access, use or disclosure. We require the same high standard of information security and information management of any third parties we share your data with.
We will retain personal information only for as long as legally required or permitted and in accordance with DEV IT records and information management policies. We respect your right to privacy and upon your request DEV IT will no longer use your personal information unless required to provide you services or as necessary to comply with DEV IT’s legal obligations, resolve complaints and disputes, and enforce our agreements.
-
Access to Personal Information
DEV IT has implemented technology, management processes and policies aimed to maintain data accuracy. According to applicable laws, DEV IT provides individuals with reasonable access to personal information that they provided to DEV IT and the reasonable ability to review and correct the data or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security when submitting an access request, we will take reasonable steps to verify your identity.
-
Dispute Resolution
DEV IT is committed to resolve any complaints you may have in relation to your privacy and DEV IT's collection and use of your personal information. Please send any privacy related complaints or requests, including request for access to information by filling the contact form.
-
External Links
DEV IT sites or services may provide links to third-party applications, products, services, or websites for your convenience and information. DEV IT does not control those third-party sites or their privacy practices, which may differ from DEV IT's practices. We do not endorse or make any representations about third-party sites and privacy practices. The personal information you choose to provide to or that is collected by these third parties is not covered by this DEV IT Privacy Statement. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your personal information.
We may also provide social media features that enable you to share information with your social networks and to interact with DEV IT and its group companies on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites.
-
Notification of Changes
We will post a notice at the top of this page notifying users when this Privacy Statement is updated or modified in a material way. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you, and you will have, subject to legal and/or contractual provisions, a choice as to whether or not we can use your personal information in such a way.
-
Inquires and Contact
We value your opinion, if you have any comments or question about this Privacy Statement, DEV IT's handling of your personal information, or a possible breach of your privacy you can connect with us by filling the contact form.
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to address your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner.