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Read moreData Center Support
Trusted 24/7 Data center support services for businesses
Get reliable, cost-effective 24/7 data center support services backed by the experienced engineers who manage your servers, network, and storage with accuracy. We provide continuous monitoring, quick incident handling, and tailored support to keep your infrastructure secure, optimized, and always ready for business.
Trusted by global brands
Managed IT Services
Our data center support services
Managing a data center is challenging; you must deal with slow performance, unexpected outages, rising workloads, hardware failures, and constant security concerns that can pull your focus away from core business tasks. Our data center support services are built to take that pressure off you. We handle monitoring, troubleshooting, maintenance, and optimization so you can run your business confidently, knowing your infrastructure is protected and performing reliably.
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24/7 Server, storage & network monitoring (NOC)
Stay ahead of downtime.
The NOC team continuously monitors your servers, storage, and network to identify issues before they escalate. With the help of real-time alerts, automated checks, and proactive remediation, we help maintain strong availability and smooth performance across your environment.
Offering:
- Continuous infrastructure monitoring
- Real-time incident detection & alerting
- Log monitoring and anomaly identification
- Performance tracking & optimization metrics
- Proactive remediation actions
Preventive maintenance & health checks
Keep your systems healthy and risk-free.
We engage in regular health checks, maintenance work, and patch updates to be able to stop breakdowns in their tracks. The proactive manner that we take is what keeps the systems safe, stable, and performing at their best for a long time.
Offering:
- Regular system health assessments
- Firmware, OS & patch updates
- Performance tuning & risk detection
- Preventive maintenance tasks
- Stability and security improvements
Fault resolution & incident response
Resolve issues before they escalate.
Our team provides rapid diagnostics and incident responses to minimize downtime and restore services quickly. We identify root causes, solve the issues, and ensure operational continuity with minimal business impact.
Offering:
- Incident triage & impact assessment
- Rapid fault analysis & resolution
- Root-cause identification
- Service restoration support
- Incident reporting & follow-up
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Backup & restore management (on-prem infrastructure)
Protect your business-critical data.
We manage backup policies, monitor job health, validate data integrity, and execute rapid restore actions whenever needed. Your on-premises data remains secure, recoverable, and compliant with business policies.
Offering:
- Backup job monitoring & reporting
- Integrity validation & restore testing
- Fast file/system/application restores
- Retention policy management
- Backup failure troubleshooting
Disaster recovery site operations
Be ready for any disaster.
We keep your DR site fully synchronized and regularly tested to ensure seamless failover when disruptions occur. Our DR operations guarantee business continuity with minimal downtime or data loss.
Offering:
- Replication monitoring & validation
- DR drills & failover simulations
- Failover readiness checks
- Recovery plan updates
- Failback support
Capacity planning & resource optimization
Scale smart, not costly.
We analyze resource usage, predict future demand, and provide you with optimization guidance to avoid performance bottlenecks. Our team is there to ensure that your infrastructure scales efficiently without overspending.
Offering:
- Usage trend analysis
- Growth forecasting & planning
- Rightsizing recommendations
- Cost optimization insights
- Capacity utilization reports
Hardware break-fix & vendor coordination
Fast recovery from hardware failures.
We oversee the full process of fixing your hardware issues, starting from the diagnostics, through the OEM coordination, and finally, the onsite repairs. So, you enjoy a speedy recovery without the hassle of vendor intricacies.
Offering:
- Hardware failure diagnostics
- OEM ticketing & escalation
- RMA tracking & replacement support
- Onsite engineer scheduling
- Warranty & contract coordination
Rack, cabling & physical infrastructure management
Keep your data center clean, organized, and efficient.
Our services include rack hygiene, structured cabling, airflow optimization, and physical infrastructure checks that help in risk reduction, efficiency enhancement, and ensuring operational stability throughout your data center environment.
Offering:
- Rack layout organization
- Structured cabling & labeling
- Airflow and cooling optimization
- Physical inspections & maintenance
- Power and environmental checks
Asset, inventory & compliance audits
Full visibility and compliance across your environment.
We maintain accurate asset inventories, track licenses and warranties, and perform compliance audits to reduce operational risks, meet standards, and keep your infrastructure fully documented and audit-ready.
Offering:
- Asset discovery & inventory tracking
- Warranty & license management
- Compliance checks & audits
- Gap identification & remediation suggestions
- Documentation & reporting updates
Service Benefits
Benefits of DEV IT’s data center support services
Empower your business with seamless operations as DEV IT manages your data center’s health, security, and efficiency every hour of the day.
Consistent uptime
Your operations stay on track with continuous monitoring and proactive problem-solving.
Enhanced performance
Our preventive maintenance and strategic capacity planning keep your infrastructure running smoothly and extend its lifespan.
Rapid incident response
Our specialists quickly identify and resolve issues, minimizing disruption to your business.
Streamlined compliance
We simplify audits with comprehensive reporting on access, assets, and regulatory compliance.
Reduced IT overhead
Leave the day-to-day infrastructure management to us so your team can focus on higher-value projects.
Our Approach
Our structured approach to hassle-free data center management
Our approach to data center support is comprehensive and is primarily based on understanding your workflows, operational priorities, and infrastructure risks. To prevent downtime and optimize performance, our team designs proactive strategies, implements automation, and keeps systems under continuous surveillance.
Assessment & planning
Initially, we look through the infrastructure that you have, the workloads, and the challenges you face in operations. From here, we have come up with a tailored assistance plan that is in line with your business objectives and points out the vital areas of improvement.
Infrastructure monitoring
Our team performs around the clock monitoring of servers, storage, network, and environmental systems. Non-stop visibility facilitates the detection of anomalies at an early stage, and thus, the prevention of potential issues occurs before they interfere with operations.
Proactive maintenance
Regular preventive maintenance, updates, and optimizations ensure your systems run efficiently. This step reduces downtime, extends equipment life, and keeps performance at peak levels.
Rapid incident response
If there are any disruptions or system failures, our experienced engineers will immediately intervene to troubleshoot and resolve the problem, thus ensuring that the effect on your operations is kept to a minimum.
Optimization & performance tuning
It is our regular practice to scrutinize the system performance; we carry out the promised configuration changes and make it a point to suggest further advancements that will lead to the system being more efficient, safe, and scalable.
Reporting & continuous improvement
Through detailed reports and performance insights, we track progress and adjust strategies as needed. Our continuous improvement approach ensures your data center evolves with your business needs.
Case Studies
We have stories to inspire you
Explore our portfolio of successful cloud transitions, where we've empowered businesses to thrive in the cloud. Our case studies reflect our Azure and AWS services expertise, showcasing how we've guided companies through their cloud journeys.
Accelerating Legal Research Through a Custom .NET Solution
A tailored .NET-based platform that enables users to find relevant legal information quickly, compare case data across 7,000+ pages, and cross-check jurisdiction-specific details with ease.
Managed IT ServicesLegal Audit & Compliance
Hitech digital secures and streamlines their IT landscape
A customized IT transformation that increased productivity, enhanced security, and unified infrastructure management.
Managed IT ServicesInformation Technology
Technologies
Technologies we support
Comprehensive data center support and end-to-end managed IT services to keep your systems performing at their best.
Microsoft System Center
Operations Manager (SCOM)
Operations Manager (SCOM)
VMware vSphere
Dell EMC
NetApp
HPE infrastructure
SolarWinds
PRTG
Nagios monitoring tools
ServiceNow
ManageEngine
ITIL-based service desk systems
Our Blogs
Latest insights
Explore our blogs for insights, in-depth tech analyses, and innovative strategies that emerge from the learnings of our projects.
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Learn about some major differences between physical to virtual servers(P2V) and the benefits of migrating your physical server to virtual.
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Read moreHave questions?
Find the right solution for you now
Data center support services include the activities of monitoring, maintaining, and managing IT infrastructure that is server, storage, and network based. They are the means to achieve maximum uptime, secure operations, and optimized performance for your data center.
Even minor disruptions can affect operations, revenue, and customer satisfaction. Data center support ensures your systems run smoothly, prevents downtime, strengthens security, and lets your team focus on strategic priorities.
Reliable data center support services provide 24/7 monitoring, preventive maintenance, and rapid issue resolution. By proactively identifying and addressing potential problems, these services ensure your infrastructure remains online, secure, and consistently efficient. This approach helps prevent downtime and keeps your business operations running smoothly.
Yes. Support services can manage on-premises servers, cloud systems, and hybrid environments, ensuring seamless performance and continuity across all infrastructure components.
Security is maintained through access controls, regular audits, encryption, and continuous monitoring. Combined with preventive maintenance, this protects your systems and data from threats and vulnerabilities.
Support teams respond immediately to incidents. Many issues are fixed remotely in real-time, while urgent problems are escalated promptly to minimize downtime and impact on operations.
Yes. Quality support services are scalable and adaptable to increasing workloads, adding additional servers, or expanding cloud infrastructure, keeping pace with the growth of your business.
Look for 24/7 support, preventive maintenance, strong security measures, certified engineers, clear SLAs, scalability, and transparent reporting on infrastructure performance.
Quick Inquiry
Start your digital journey today collaborate with DEV IT.
Contact us today and redefine your data centre support and management.