A microservices-based SaaS solution that unified logistics operations, enhanced real-time visibility, and reduced total cost of ownership through an intelligent cloud ecosystem. This modernization empowered seamless tracking, faster decision-making, and improved customer experience across geographies.
A microservices-based SaaS solution that unified logistics operations, enhanced real-time visibility, and reduced total cost of ownership through an intelligent cloud ecosystem. This modernization empowered seamless tracking, faster decision-making, and improved customer experience across geographies.
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Germany
Logistics
The leadership team of one of Europe’s most prominent multimodal logistics companies shares their digital transformation journey and how embracing Azure-based microservices revolutionized their transport and fleet management ecosystem. With over eight decades of experience and operations spanning 30+ countries, the client sought to bridge legacy silos and introduce a connected, data-driven platform. Their vision: a centralized, cloud-based solution that enabled live cargo tracking, transparent service requests, and end-to-end operational oversight, all while maintaining uninterrupted service reliability across global routes.
The client’s legacy ERP, CRM, and transport systems operate in isolation, making it difficult to maintain consistency and transparency across the logistics chain. With thousands of shipments moving daily, system fragmentation limited real-time cargo visibility and delayed communication between drivers, dispatchers, and customers. Moreover, ensuring platform reliability and synchronization across multiple systems was a significant challenge; any downtime risked disrupting critical freight movement. The client also required a robust mobile solution capable of functioning seamlessly in both online and offline modes to accommodate drivers navigating remote mountain terrains. Without a unified customer-facing interface, users lacked a single window to track shipments, process invoices, or raise service requests efficiently.
Scalable, multilingual platform transforming container logistics operations.
Explore more case studyThe microservices-driven Azure cloud solution unified ERP, CRM, and transportation systems into a cohesive ecosystem featuring a customer service cloud portal and driver mobile app. The Azure Service Bus, Notification Hub, and Cosmos DB (MongoDB API) allowed for instant communication and fast location tracking, while the ability to work offline made sure GPS Using Azure App Insights to monitor and automated microservices for trip events and notifications, the system provided complete visibility, lessened manual work, saved money, and improved clarity in operations, making the client a leader in digital logistics.
The client continues to advance its commitment to digital innovation by scaling microservices across additional business functions. The next phase focuses on predictive analytics for route optimization, AI-driven fleet performance insights, and automated compliance tracking. By continuously evolving their Azure ecosystem, the organization is shaping a smarter, more connected logistics network one that delivers real-time visibility, reliability, and resilience to match the demands of modern global transport.