Saas platform modernization for container tracking

VT Consulting Group, a Uruguay-based IT consultancy and shipping technology provider, was grappling with an outdated, fragmented digital infrastructure that struggled to meet the growing demands of its logistics clientele. The platform’s manual processes for container tracking, bill of lading (BL) association, user subscriptions, and billing created operational bottlenecks and slowed down service delivery.

Core functions such as container registration, credit-based usage control, and subscription management were hardcoded into the backend, making updates difficult and error-prone. The absence of multilingual capabilities (essential in South America) and real-time credit validation further hindered customer onboarding and experience. Users couldn’t self-register, choose plans, or activate services seamlessly. Payment integrations were limited, relying on manual confirmations that delayed service activation. These inefficiencies, coupled with limited automation and scalability, widened the gap between business needs and the platform’s technical capabilities, obstructing growth across the region.

Case in point: a modern SaaS platform developed for client to transform traditional container tracking into a self-service, multilingual experience. The system integrates secure REST APIs with a subscription-based web application, allowing users to register, choose plans, and manage containers and bills of lading (BLs) programmatically. Real-time credit usage enforcement ensures accurate and controlled service delivery. From instant service activation to seamless integration with trusted payment gateways like PayPal and Mercado Pago, the platform empowers users and administrators alike with increased visibility, operational autonomy, and ease of access across English, Spanish, and Portuguese.

The solution delivered measurable improvements, including a 50–60% boost in operational efficiency by automating container and BL workflows. Features like real-time credit validation, subscription automation, and rollover support improved revenue assurance and reduced errors. A comprehensive admin panel provided end-to-end oversight of users, subscriptions, and usage, significantly minimizing manual intervention and enhancing scalability as client expanded its customer base across the South American logistics ecosystem.

Client aimed to provide a logistical experience that met modern customer expectations fast, flexible, and self-service. Client is now better positioned to handle growing client needs while optimizing operations across the logistics chain by embracing automation and cloud-native architectures.