Microsoft Dynamics AX Mainstream Support to End Soon. Didn’t See It Coming? Don’t Panic!
Working with Microsoft Dynamics AX? Here is the most important news for you, Microsoft is ending its mainstream support for Dynamics AX 2009 on April 10, 2018. If you have not planned anything yet, it is high time that you start getting a plan to upgrade and migrate. Every enterprise application solution from Microsoft comes along with a life cycle, here comes an end to the Dynamics AX 2009 & Dynamics AX 2012.
What is Mainstream Support?
The support for changing the product design and features based on the requirement is known as mainstream support. Along with these, the security updates are also included in the mainstream support. When Microsoft ends the mainstream support, the customers can no longer take these actions with the Microsoft Dynamics AX. Now is the time when you should at least find all the consulting resources if there are no other plans yet.
The end users of Microsoft Dynamics AX have a challenging task for them. Working with Microsoft Dynamics ERP Solutions isn’t a task that can be done easily or with no stress.
Let’s Understand the Impact!
What roles of ERP Software will come to an end with this?
- Support for Security Update
- Support for Non-Security Hotfix
- Support for No Charge Incident
- Support for Purchasing Paid Support Agreement
- The Claims of Warranty
- Support for Feature Requests
- Support for Self Service such as Microsoft Knowledge Base
Not only Microsoft Dynamics AX 2009, the mainstream support for Microsoft Dynamics AX 2012 will be ending on October 9, 2018. So, the end users of Dynamics AX 2012, stay ready with the update and plan.
For more information on Microsoft Support and Product life cycle, please see this FAQ page: https://support.microsoft.com/en-us/help/17140/lifecycle-faq-general-policy-questions
How to Prepare?
In this world full of continuous advancements in the technological world, updating the software is what every company requires. Missing out on an update may make the entire ERP System prone to security threats. When talking about Microsoft Dynamics AX 2009 & 2012, the end users should consult their dynamic partners at the earliest possible.
For Microsoft Dynamics AX 2012 users, it is a great time to update the Dynamics AX 2012 R3 as its life cycle ends in 2021.
Our Dynamics experts can help you with the journey of transition with our flexibility and ability to react quickly to your changing business needs. More than a decade of experience in providing Microsoft Dynamics ERP advisory, acquisition, design, implementation, integration, maintenance and upgrade services.